AI Echo Data Security and Privacy Policy

Last updated July 20, 2024

InnoSphere Solutions Group LLC (“we”), the parent company of AI Echo, places great importance on user privacy and the protection of personal information. When you use our products and/or services (including AI Echo’s AI chatbots powered by OpenAI), we may collect and use your relevant information. This Privacy Policy explains how we collect, use, store, share, and transfer this information, as well as how we provide you with access, updates, deletion, and protection of this information. We encourage you to carefully read this policy to understand our practices regarding your personal data. If you have any questions, please contact our customer service for assistance. If you do not agree with any terms in this policy, please refrain from submitting your information.

Before using our products and services, please be sure to read and understand this policy carefully, and ensure that you fully understand and agree before using. For professional terms involved in this policy, we will explain them in simple language to facilitate your understanding.

If you have any questions or concerns about this Privacy Policy or related matters, please email us at support@aiecho.io.

This policy will help you understand the following:

  • 1. How we collect and use your personal information
  • 2. How we share, transfer, and publicly disclose your personal information
  • 3. How we protect and store your personal information
  • 4. How you can manage your personal information
  • 5. How we handle children’s personal information
  • 6. How your personal information is transferred globally
  • 7. Notifications and revisions
  • 8. How we use cookies and similar technologies
  • 9. How to contact us

Information We Collect

We may collect personal information from you when you interact with our Website, such as when you fill out a contact form, sign up for a newsletter, or make a purchase. The types of personal information we may collect include your name, email address, postal address, phone number, and payment information.

We also automatically collect certain information when you visit our Website, such as your IP address, browser type, operating system, referring URLs, and pages visited. This information helps us understand how visitors use our Website and improve its functionality.

How We Use Your Information

We may use the information we collect from you to:

  • Provide, operate, and maintain our Website;
  • Communicate with you, including responding to your inquiries and providing customer support;
  • Personalize your experience on our Website and deliver content and product offerings relevant to your interests;
  • Process transactions and send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
  • Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

Sharing Your Information

We may share your information with third-party service providers who help us operate our Website, process transactions, or provide services on our behalf. These service providers are contractually obligated to use your information only as necessary to provide the services we request.

We may also disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Your Choices

You can choose not to provide us with certain information, but this may limit your ability to use certain features of our Website.

You can also opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications.

Security

We take reasonable measures to protect the information we collect from unauthorized access, use, and disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will revise the “last updated” date at the top of this page.

Contact Us

If you have any questions about our Privacy Policy or our practices regarding your information, please contact us at support@aiecho.com.